Keep people clear
Move away from sagging, bulging, cracked, or water-heavy ceilings. Keep children and pets out of the affected room.
For an active leak, storm damage, or a roof opening, call for help and follow only safe interior steps while you wait.
Emergency roofing contact+1 (818) 747-4279
If there is fire, structural collapse, a downed power line, or an immediate threat to life, contact emergency services or the utility—not a roofing company.
Call NowDo not attempt rooftop repairs yourself—especially during rain, wind, darkness, or when the surface may be damaged.
Move away from sagging, bulging, cracked, or water-heavy ceilings. Keep children and pets out of the affected room.
Do not touch wet fixtures, wiring, outlets, appliances, or standing water near electricity. Contact emergency services or the utility if there is immediate electrical danger.
Only if the area is safe, move valuables away and place a stable container beneath a simple drip. Do not puncture ceilings or enter unstable areas.
Take indoor or ground-level photos and note when the leak began. Never climb onto the roof to take pictures.
The safe and suitable response depends on weather, access, roof condition, material, and the source of water entry.
Assess likely entry points, water paths, flashings, penetrations, transitions, and nearby roof conditions.
Document accessible visible damage and define immediate protection or repair priorities.
Cover an accessible damaged area when a compatible permanent repair cannot be completed immediately.
Complete a defined repair when conditions, access, materials, and roof-system compatibility allow.

Urgent protection and permanent repair are not always the same visit or the same scope.
Call and describe the situation. Share the address, interior location, weather conditions, visible damage, and safe-to-take photos.
Confirm access and immediate risk. The company evaluates whether a safe site response is possible and what information is needed.
Stabilize when appropriate. Temporary protection may be recommended when permanent work is unsafe or impractical at that moment.
Define the permanent repair. Once conditions allow, document the source and provide a clear repair or replacement scope.
Use the phone for active leaks or urgent damage. Use the form for photos and non-immediate scheduling details.